Call now! 0871 2300 107

Calls cost 10p per minute from a BT landline. Calls may be recorded and/or monitored for training purposes.

Bouncy castle hire, inflatables hire, and a wide range of children's and adults' party games and toys including rodeo bulls, surf simulators, jet ski simulators, gunge tanks, shower cubicles, bungee runs, gladiator jousting and sumo wrestling suits.


National Association of Inflatable Hirers - promoting safe inflatable playMembers of the British Inflatable Hirers' AlliancePIPA Inflatable Play Inspection registeredThe Inflatable Play Enterprise - official subscriberTIPE - promoting safe inflatable playRegister of Play Inspectors International - Trained Operators

Frequently Asked Questions

  1. Can my Bouncy Castle/Inflatable go indoors/outdoors?
  2. Can I use my Bouncy Castle/Inflatable in the rain?
  3. Can I use my Bouncy Castle in the rain if it has a cover?
  4. Do you offer a free bad weather cancellation?
  5. What are your standard cancellation terms?
  6. There is no electric on site, is this a problem?
  7. What are the power requirements for your items?
  8. What happens if I have a technical issue with the equipment on the day?
  9. What vehicle access is required?
  10. What are your standard delivery and collection times?
  11. What are the age limits for the items?
  12. Do you offer discounts on larger bookings?
  13. What are your payment terms/do you require deposits?
  14. Do you provide supervisors with your equipment?
  15. Are you covered by insurance or should we take out our own policy?

1. Can my Bouncy Castle/Inflatable go indoors/outdoors?

Yes. Most of our inflatable devices are designed for either indoor or outdoor use. You will need to let us know this at the time of the booking as different safety equipment will be used.

In fact, most of our Inflatables can go on any surface, grass, concrete etc however it must be relatively flat with no more than a 5 degree slope.

For Inflatables erected outdoors on hard standing we will use a drill and bolt method of securing the Inflatable. Please note that this method can not be used on block paving or slabs.

If you wish to use any of our equipment indoors, we would strongly suggest that you ascertain the internal dimensions of the room including floor space, ceiling height and access to ensure that the item fits. Also check for low beams and dangling light fittings.

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2. Can I use my Bouncy Castle/Inflatable in the rain?

No. In the interests of Health & Safety, we would always suggest that any of our equipment is not used in the rain or high winds and that the electrical supply is disconnected. By following these instructions, the inflatable device can be re-inflated after the rain has passed and can be used immediately. Failure to turn off the device during the rain, will allow the rain to penetrate through the seams of the inflatable and cause the inflatable to be damp throughout.

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3. Can I use my Bouncy Castle in the rain if it has a cover?

No. The primary purpose of the cover is to provide limited protection against the sun for both the users and the Bouncy Castle. Any company that suggests otherwise would be putting the users at an unnecessary risk.

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4. Do you offer a free bad weather cancellation?

No. We will always try our upmost to provide you with safe equipment come rain or shine. As it is likely that any inclement weather will pass at some point during the day, we will always aim to deliver the equipment so that you may use it later in the day if need be. Our delivery staff will always offer practical advice on the safe use of the equipment. Alternatively if you wish to move your equipment inside due to the forecasted weather, please do call us as we will need to bring additional safety equipment.

If your event is on a large scale or has cost a considerable expense, you may wish to consider event insurance to protect yourself against bad weather.

Our cancellation terms:

  • Cancellations for any reason are charged at 50% of the total booking costs up to 7 days prior to the event.
  • Cancellations for any reason received within 7 days of the event date are charged at 100% of the total booking costs.

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5. What are your standard cancellation terms?

Upon confirming any booking with us, cancellations for any reason are charged at 50% of the total booking costs up to 7 days prior to the event. Cancellations for any reason received within 7 days of the event date are charged at 100% of the total booking costs, payable at time of cancellation. This also refers to cancellations resulting in adverse weather or unsuitable set up conditions. By employing our services, you are not automatically entitled to a cooling off period under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - Catering and Leisure Supplies for a time specific date. Cancellations can only be accepted in writing from the hirer, please send cancellations to: info@funtimebounce.co.uk.

Funtime will at all times, aim to be as flexible as pragmatically reasonable. Therefore if you do encounter an issue with your event, please contact us and we will endeavour to find a solution.

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6. There is no electric on site, is this a problem?

No. In the absence of an electrical supply, Funtime can offer Diesel Blowers for Bouncy Castles or Generators for all other Inflatables and Simulators. They are charged additionally and includes the cost of the fuel.

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7. What are the power requirements for your items?

One 13 amp power socket is required for each Bouncy Castle/Inflatable and must be within 50 meters.

The Obstacle Courses will require 2 power sockets (4 for the Mega) and our simulators including the Rodeo Bull will require 2 power supplies each.

Soft Play, Ball Pools (exc 8x8 inflatable Ball Pool) and Gyroscope will require no power.

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8. What happens if I have a technical issue with the equipment on the day?

Rest assured we are always contactable. Usually 99% of technical issues can be resolved over the phone; however we will come back out to you if not.

In the first instance, we would encourage you to call our main call line and we will provide advice or put you in touch with your delivery driver. If it is 'out of hours', call the technical help number issued to you on delivery by the driver or found on your original booking contract.

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9. What vehicle access is required?

We deliver all our items using a Mercedes Sprinter long wheel base vehicle. Whilst the vehicle is much longer than the average car, they are no wider and incredibly manoeuvrable.

We would kindly ask though, when you are expecting delivery that the route is clear of cars, goods and pedestrians with particular vigilance regarding children. Our drivers undergo a great deal of training and forgo many driving hours, however viewing is limited in our vans.

If you have hired many of our items for your event, or some larger equipment it may be necessary to drive directly onto the set up area.

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10. What are your standard delivery and collection times?

September – March: 10.00am – 18.00pm
April – August: 9.00am – 19.00pm

We will work to your event timings. If your event exceeds our standard times, you may request an extension of your hire. However due to regulations that cover driving hours, we will require to send you another member of staff for collection of the goods. In the event of a hire extension or require us to collect the next morning, this will incur a £40.00 charge.

If you request a next day morning collection of the goods, we may need to gain access from 6.00am as the equipment may be rehired that day.

During September - March if you require outdoor installation please contact us.

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11. What are the age limits for the items?

Children's bouncy castles/inflatables are insured for children up to 14 years.

Adult's bouncy castle/inflatables are insured for all ages; however children must be segregated from adults.

Our simulators have a minimum height requirement of 1.1 metre.

For clarification of which categories each item falls in to, please refer to the item pages on our website.

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12. Do you offer discounts on larger bookings?

Yes. On bookings of 3 or more items, please email us with your requirements. Tell us about your event including dates, times, location and the items you require and we will do our very best to provide you with a competitive package price and will confirm this quotation in writing.

Please email your requirements to info@funtimebounce.co.uk.

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13. What are your payment terms/do you require deposits?

We can provide many options for payments and DO NOT REQUIRE A DEPOSIT.

For ease, we can process a Debit/Credit Card payment at the time of your booking.

Alternatively if you wish to pay via Debit/Credit Card you can process this online by login in to your booking or calling the office but this option must be done no less than 7 days prior to your event.

We also accept Bacs/Bank Transfer our Bank details will be on your booking confirmation.

You can make payment by Cheque this option must be done no less than 14 days prior to your event.

We also accept Cash On Delivery for orders under 250.

All these options will be illustrated on your booking contract.

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14. Do you provide supervisors with your equipment?

This depends on the equipment hired. For example, most of our larger items will come with one of our supervisors and this is built into the price. For clarification on the items that include our staff, please revert back to the item page on our website.

If however, you have hired items that do not include supervisors but will require Supervisors for your event, we can provide this and are charged additionally.

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15. Are you covered by insurance or should we take out our own policy?

Funtime are covered by £10 million public liability insurance as standard and property protection insurance. Whilst this will insure that Funtime are covered in the event of a claim against the Company for negligence or faulty equipment, this will not offer full protection against the hirer or event management should they be negligent.

In most circumstances, we would not insist that you seek additional insurance for most private events, however in the event of larger events that in particular involve the general public you may see it sensible to take out your own event insurance to protect yourself from unforeseen incidents. We can help you arrange this.

Always ensure that you use a Company that holds an absolute minimum of £10 million public liability insurance as this is the standard requirement for most council owned premises, MOD facilities and schools.

Never under any circumstances, hire a company that does not hold public liability insurance.

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Call now! 0871 2300 107

Calls cost 10p per minute from a BT landline. Calls may be recorded and/or monitored for training purposes.

Bouncy castle hire, inflatables hire, and a wide range of children's and adults' party games and toys including rodeo bulls, surf simulators, jet ski simulators, gunge tanks, shower cubicles, bungee runs, gladiator jousting and sumo wrestling suits.