Hi Hannah.

I just wanted to pass on my thanks to you and your team who looked after us on Saturday. As usual, they were extremely accommodating and helpful; the conditions were not ideal but they were very pragmatic and kept the attractions running to the maximum extent possible.

This was probably my last event so on a personal note I’d like to say what a pleasure it’s been working with you over the past few years - you’ve certainly made my organisation of the event as straightforward as possible (a view I know is shared by the School’s senior management).

I’m sure whomever takes over from me will be keen to continue using your services.


I had just wanted to say Thankyou for your great service. I made a very last minute booking, all was very straightforward, delivery and collection friendly and helpful and really pleased with both the bouncy castle and the price. Thankyou, it helped make a good day
Hi Hannah I just wanted to say a massive thankyou to you and your company for such excellent service! I've got one very happy little girl this morning she can't stop talking about her party and bouncy castle which was amazing! I will be recommending your company to all my family and friends! I'm thinking about having an adult bouncy castle for my birthday now! Thanks again

Hi Gemma

Just a quick one to say the gentleman Mark who ran the bouncy castle was great.

Very informative, helpful and very professional.

He made it fun for us and made sure everyone was safe, he was amazing.


I just wanted to email you to give you some feedback on your team following our event on the 19th May (apologies for the delay in contacting you so long after the event but I have been out of the office).

You dealt with Summer to organise everything and I thought you’d like to hear that all of your teams were great on the day but Mark who helped on the Bouncy Castle was particularly mentioned by a couple of people to me.

Thank you for your help on the day, everything was great (as usual per our pervious events)

Morning Hannah,

I just wanted to email and thank you for the activities that you provided for our Youth Club Fun Day last weekend. The children had an absolutely wonderful day.

We would also like to make it known that Mark was incredible; as well as running the very busy Climbing Wall, he rectified a minor problem really quickly, and provided me with lots of information regarding Village Halls and the issues surrounding public liability etc.

Because of this, please could you send me further information on the insurances you hold so that we can let our hirers know that you are our preferred company for all activities hired for use within our Village Hall.

Thanks again,


Hi Hannah,

We wanted to say a HUGE THANK YOU for being part of the largest ever Newton Oxford Town and Gown. We had record numbers in attendance with sign ups across both races going over 5700 runners and just under 5000 of these running on the day. We’re on track to raise over £200k from this year’s event, which will be another record and help massively with our fight to beat muscle-wasting conditions.

Apologies for messaging you on a Sunday evening but I just wanted to say a huge thank you for the service you provided for our daughter’s party today.

The unicorn slide bouncy castle was amazing, our little girl and all her friends absolutely loved it and barely came off it for the duration of the party.

I also wanted to make a special mention of Darren who delivered and set the bouncy castle up for us. Due to us being given incorrect information on the height of the hall the castle barely fit in the hall. Darren took it all in his stride and found a solution so the castle could be set up in the hall, on time and therefore avoid unhappy children! He could easily have said it wouldn’t fit so we really appreciate his help.

We are very happy we chose Funtime Bounce and would definitely recommend and use you again.

Thanks again

Just wanted to say a huge huge thank you! The event was such a success and a special thank you to Darren for setting everything up so smoothly!

Look forward to using your company again,

I just wanted to drop you a quick note to say thank you so much for making our little girls birthday party so amazing. She literally screamed with delight when she arrived. I do not know the set up guys name but he was great, waiting for us when we arrived, was swift, professional and friendly.

Lots of people at the party asked where we got the bouncer from so I really hope you get some bookings from it.

Having previously been 'hoodwinked' into booking a slightly cheaper alternative, we would never do it again. We did not appreciate how professional, organised and efficient you are as a business. Hence why we have already rebooked you this year.

Just wanted to leave some positive feedback for Mark, who delivered our bouncy castle I believe. The castle we ordered was too high for the hall because the dimensions are incorrectly advertised on the village hall website. He realised this quickly and sorted out delivery of an alternative castle for us at no extra charge, which was ready soon after the party started. He was also very friendly and helpful.

Thanks very much!

Dear Hannah,

I wanted to write to say thank you for all your great service and excellent proactive response with the size of the hall and the set up of the bouncy castle. Most providers would just leave you with the oversized product to deal with the dissapointment there and then. Thanks for taking the time to ring me and alert and offer the ultimate solution which in the end was even better! The girls all loved the pop up animals of the jungle bouncy !

Thank you it made all the difference and a great success! You were great last year and this time you were even greater!!!

I will definitely recommend you further.

Keep bouncing !! :)

Thank you very much for a successful bouncy castle here at Wycliffe today!

Mark was great delivering and picking up.

Every good wish,


Just to say a massive THANK YOU for Friday

Mark was such a lovely man and the feature went wonderfully – Chris got gunged!

Hope to work with you all again in the future – so much fun

Well, the Canal Festival was a great success (thanks in part to the weather) and the bouncy castle was very popular.

The lady who was in charge (I've forgotten her name) was excellent, please thank her again. This is a biennial event so if we decide to have a bouncy castle again, I will be in touch with you.

So thank you for all your help.

I would like to take this opportunity to Thank everyone that helped us during our annual fun day of 2018! It was a great success, we managed to raise over £1,200 for The Old Mill Foundation. This money will help them provide their services of physical and emotional support to their patients.

Once again on behalf of all the staff at The Purple Badger and Llanrhidian Holiday Park, a great big Thank You!

Now to start thinking about 2019!

Hi Hannah,

Just a quick message to say thank you to Funtime for your flexibility, patience and willingness in helping us put on a fantastic 99 Sqn Families Day.

Mark was brilliant on the day - setting up, making sure our guys knew what they were doing and looking after the continuous line of kids on the climbing wall.

We will make sure Funtime are top of the list for next year and I’ll endeavour to pass your details around other sections on station.

Thank you all so so very much for attending and supporting Play Day 2018 at Salt Hill Park this year. Feedback from everyone we spoke to on the day and after the event was very positive and that everyone enjoyed the day.

I do hope you all found the engagement with our children and their families all really useful. We look forward to working with you all again next year to make Play Day a success once again.

Good morning,

I just wanted to drop you a quick email to say thank you for coming to our Family Festival on Saturday 21st July in Wellingborough.

Everyone enjoyed the crazy golf and the Go-Karts and the whole day was a great success.

We had over 700 people through the doors who all enjoyed themselves which is the aim of the day.

Thank you for coming and being part of our day.

Just wanted to say thank you for our inflatables last Thursday - they were perfect for what we needed and the kids had a ball.

Please pass on my thanks to the guys who set them up - very professional and friendly. A great service all round - from original enquiry, to booking, addressing concerns over h and s after 'explosion' incident, through to delivery.

I will definitely be recommending you to others.

Thanks again


Can I just pass some feedback on what a lovely guy we had to look after our bouncy castle yesterday, extremely polite and very friendly,

Thank you and I look forward to next year,


Hi Hannah,

I just wanted to thank you so much for the bouncy castle yesterday. Our event raised £1200 and the bouncy castle was very popular

Karen x

We would just like to say thank you for all your help! It was a pleasure working with you towards the organisation of our party!

Your friendliness and professionalism surpassed our expectations and we will definitely recommend you.

Thanks again and I hope we have the chance to use your company again in the future.

I would like to say a big thank you for making our event the success it was. The weather was on our side and everybody enjoyed it and loved what you all gave to the party.

Funtime – please pass on my thanks to the two young boys who ran the bouncy castle, they are a credit to you.

Just wanted to say a big ‘Thank You’ to your team who assisted in our event at Culham Science Centre on Saturday. Your Supervisor on the day did above and beyond and his knowledge helped our day run smoothly. Your staff were friendly, courtesy and nothing was too much trouble. I would also like to thank you for your help and assistance before the event.

We just wanted to say a big thank you for attending our Community Fun Day on Saturday here at Exeter Hall.

It was a great success – and the climbing wall was busy nearly all day which was good to see.

Thanks again to your team.

We would like to say a very big thank you for all of the efforts made for us on Saturday at our summer fair!! Your staff were absolutely fantastic and the parents said what great activities they were.
We will definitely be using you again and as soon as we have a date we will book something in.
Thank you again.

Please could you pass on my sincere thanks to the gentleman who ran the gyroscope at yesterday’s Aylesbury on Sea, he was a delight to work with and didn’t stop all day, even in the sweltering heat. On a number of occasions I saw him assist visitors with mental and movement difficulties and he did so with total professionalism and respect – ensuring that all of our visitors enjoyed the ride. This isn’t always the case with suppliers, so please do pass on my sincere thanks for his kindness and professionalism.

Thank you so much, the photo booth was great.

I just wanted to thank you for all your hard work on Saturday at Corston Fields Festival.

Your team are excellent - hard working, friendly and so professional. Chris was fantastic and his watchful eye on the weather made us feel so well looked after.

Thanks again for all your hard work Saturday.

We had a bouncy castle from you on Saturday for our wedding at Lains Barn, and I just wanted to say thank you to your attendant. I'm afraid I can't remember his name but he was absolutely brilliant, he was so great with the kids and was really helpful in organising our pics on the castle. Such a nice guy, we were delighted with his service.

Thank you so much for making a great day even better.

Many thanks to you and the team for making our Family Fun Day a huge hit last Saturday. We loved our newest addition - the Dunk Tank!

Your team was on time, super helpful and really pleasant....great to work with!

Kind regards,

M Poelzlbauer

Chair, Family Fun Day

I just wanted to say a huge thank you for delivering the inflatable despite the bad weather at the weekend. The people who set it did it so quickly, they were really helpful and then it was equally as quick to pack it all away. The inflatable was brilliant and all the kids loved it.

Thanks for helping us throw a brilliant 1st birthday party!

I just wanted to say thank you for some fantastic service today. Mark delivered and set up the bouncy castle promptly and efficiently, made sure we had all the necessary advice and information, and answered questions to alleviate some concerns I had based on a previous experience. I was very impressed with the service.

The bouncy castle was perfect and the kids had a great time. I would definitely recommend your company to others.

Many thanks

Hi Hannah,

just a quick note to say your delivery driver Mark was such great guy, he helped so much and all was such good experience, will definitely recommend your company and will use you again.

Best regards

Hi Hannah
I would just like to say a great big thank you to your lovely delivery man he was so helpful when the slide did not fit in the hall going out of his way to make sure we still had it for the party when he could have easily just took it away.
Merry Christmas

Thank you SO MUCH Hannah for the Funtime Bouncy Castle which was perfect for the party on Wednesday afternoon.

Can I also let you know that your young man, Jacob, was absolutely superb .... He managed the numbers efficiently and kindly.

When one little one was a bit sick on the castle, he very quickly cleared the area, cleaned the problem and had everything up and running again speedily just like a true professional.

In addition, the castle arrived nice and early, so he helped us brilliantly to put Father Christmas's grotto together.

He is a STAR and a really superb member of your staff.

We reckon that about 150 children came along in total - but they had loads of things to do so were not all on the castle at once!

So Thank You Funtime: we will let as many people as we can know how good you are.

Have a relaxing Christmas and here's to a successful New Year.

All the best


Carterton Lions

Dear Hannah,

Just a quick note to say "Thank you very much!" for delivering yesterday despite the bad weather conditions. We really appreciate it and the kids had a blast!

Shaun was very professional and did a brilliant job! We are grateful for your service.

Best wishes,

Please would you thank Chris for his tireless support on Wednesday.

I was not without organisational difficulties and he helped be bring the organisation back on track and the visitors had a ball under his stewardship.

Tell him thanks and Happy Christmas,

Hi Hannah,

Thank you very much for the excellent experience we had last Saturday. The bouncy castle was fantastic and the guys dropping off and collecting were punctual, professional and friendly.

A really excellent service all round- thanks again.

Wow what a fantastic day and the weather wasn’t too cruel to us . I just wanted to say a big thank you to everyone who made it a fantastic day ,there was a tremendous atmosphere in the town - loads of families and a brilliant range of activities.

Thanks again to everyone who made it such a success. If anyone wants any photos I have let me know.

Good Morning,

Just wanted to say a great big thank you for the equipment you supplied to us on Sunday 9th July at Barton Neighbourhood Centre. The Bouncy Castle was brilliant and the soft play was amazing. We had about 45 children attend the party and we had no crying, fights, whingeing or tantrums all because they were far too busy playing!!

I would also like mention your staff member who delivered and collected the equipment. He was extremely efficient, very polite and most helpful when deciding exactly where the equipment needed to be. Turned up when expected and collected promptly. Can you please convey our thanks to him for making the whole process so easy to deal with. The whole service was faultless and seamless. I will make sure we recommend your company to anyone who enquires about play equipment when they book children's parties at the Centre.

Kind Regards

S Holden

P.S. my 4 year old grandson has requested a Jungle Bouncy Castle from Father Christmas this year!! He spent best part of his party time bouncing on it.

Dear Hanna,

I just wanted to provide some feedback regarding our recent hire of Tag Laser.

Firstly, the equipment was excellent and great fun, and I would definitely recommend it to others. The chap who set it up was extremely helpful, professional and polite. I understand that he is a long serving member of your team, and you might like to know that he represented Funtime Bounce extremely well.

Thank you for arranging the booking it was first class.

Best Regards

D Peckett

Hi there,

I just wanted to say a huge thank you for coming to our Agricultural Show last weekend - I'm so sorry that in the stress of the day I didn't catch the staff member's name, but please pass on my thanks to her for making it a real day to remember.

We'll definitely be booking again for next year's show!

All the best

Good morning Cassandra,

Just a quick email to say that your guys were great yesterday, a pleasure to work with, will definitely be booking you guys again sometime in the future.

Thank you again for all your help.

Many thanks,

I am writing to thank you for your professionalism in putting up and removing the inflatable. This is the second time I have used your service in a matter of months and once again i am writing to thank you. The BBQ party was a huge success and the children loved the 3D Sea world Bouncer.

Our driver was Jade and she was great and talked me through any problems we may have, so could you please pass on our thanks to her and to her male colleague.

I look forward to booking with you again and have recommended you to many people at the BBQ who asked about your bouncer.

Kindest regards

Hi Cassandra.

Just wanted to say a big thanks to you and your team for helping us put on a great Fun Day once again.

As usual, your professionalism and hard work really helped and freed the committee to concentrate on other areas.

Hope you have a busy summer, and we look forward to seeing you all again next year.

All the best.

Hello there

Just a quick note to thank you for a wonderful fabulous day :-)

Your team is truly amazing and I'm sure you will hear from me again.

All the best

You are amazing highly recommended for excellent customer service. We are so grateful

Beat wishes and many many thanks

Hi Cassandra,

Many thanks with the bouncy castle indeed you made our day to be such a memorable one. We will use you again in the near future.

Kind regards


I just wanted to say thank you for the excellent service we received from Funtime, very easy to book, always quick response to emails & very efficient on the day. I would definitely use again & recommend to friends.


Cassandra (& all Funtime Team),

Thank you so much for all your help in making our Family Fun Day a success on Saturday. I know the weather was really questionable and all the insight from your staff helped us make a wonderful compromise with some items indoors and some outdoors, helping families choose where they wanted to be. It was a great day. The only downside, no one wanted to get off the fun activities to close up :)

Thank you again for attending and making it a wonderful day!

All the best,

Hi Cassandra,

I just wanted to let you know that everyone loved the bouncy castle on Saturday, thank you so much, we will definitely be using your company again!

All the best!

Hi Cassandra

I am writing to tell you how pleased I was with the service provided on Friday 30th December at Hinckley church and at Warwick Castle.

Your operator was excellent and I couldn't have asked for a more professional service from him.

Thank you so much !

Kind regards

Hi Cassandra,

I just wanted to thank you guys for the bouncy castle we had for my daughters party on Sunday! I never got to thank the man that delivered and collected it, unfortunately! But the bouncy castle was amazing, perfect for my daughters pirate and mermaid themed party. Excellent service through out. I will definitely be recommending you guys to friends and family!

Kind Regards

Hi Hannah,

Thank you so much for an incredible event. I have been so impressed with your company from beginning to end. The kit you supplied was amazing and as for the Hot Dog and Popcorn stand!!

I cannot wait to use you guys for future parties and please feel free to use me as a reference.

Once again, thanks so much for making my sons 21st so great.

Kind Regards,

Hi Cassandra,

Just a note to say we were delighted with the inflated assault course, which was played with for some 7 hours. Also very happy with the professional and courteous installer.


It was an absolute BLAST! The children, staff and parents thoroughly enjoyed themselves with your meltdown and obstacle.

Darren is an absolute credit to your company, he provided excellent customer service! The staff commented on his punctuality and enthusiasm during the day. Thank you Darren!

I will definitely be in touch again to order from you.

Many Thanks

Hi. Thanks for our obstacle course in Oxon yesterday for our twins birthday party. Mark, who delivered it was very efficient and punctual. The kids had a great day!

I just wanted to say a big thank you for making my son's day so special - he absolutely loved the Hawaiian obstacle course and so did his friends.

The putting up and taking down was hassle free thanks to your wonderful staff member and will you please pass our thanks on to him.

Looking forward to booking you again in the near future.

Kind regards


Thanks for your services today. The party was a success and we were delighted with your service and assistance

Thanks again.

Hi Cassandra,

Thanks - everything went perfectly. Your employee turned up early and everything was in place well ahead of time. The kids loved it. Sorry to be sceptical! I would definitely use you again and recommend you.

With kind regards,

Fantastic service yesterday! Thank you to Izzy and the guy who came too (sorry don't know his name). They were both brilliant with the kids and cheered them all up as the bouncy castle was being taken away with lots of chatter and happy faces. Thank you

Hello just to say a massive thank you for the fantastic service and your friendly and efficient driver!

We will require another bouncy castle in sept so if you could provide a competitive quote for a larger bouncy castle that would be great. I will have a look on your website.

Just wanted to give you some feedback from this Saturday just gone, as far as our experience with your Company.

Everyone who I spoke to on the phone (Cassandra & Elliot) were really helpful and courteous and then when the inflatable’s were delivered on Saturday, Mark Darren and Debbie couldn’t have been more helpful.

They were constantly looking for solutions (due to the unpredictable weather) and reassured us when the weather was looking bleak.

They were also very professional but friendly too and made us and our guests feel comfortable throughout the afternoon.

Could you please pass on my thanks to all concerned and after this experience we will certainly be using your Company again.

All the best

Hi Cassandra and team,

I just wanted to say a huge thank you to you and your team.

We have had loads of great feedback regarding Cityfest Bounce, and it wouldn’t have been what it was without you.

Thank you.

Hi Cassandra,

Would just like to say thank you very much for today,

The staff were great that delivered the obstacle course and bouncy castle.

Will be looking forward to using Funtime bounce again next year for our 2017 fete,

Kind regards,

Dear Hannah,

just want to say thank you for everything. You have been very professional and helpful.

I wish you all the best in your future work.

Kind regards

Hi Hannah,

Just a quick one to say how very happy we were with the bouncy castle last weekend. The set up on the day was first class and the easy of use was fantastic - so thank you and your team so very much!

The kids loved it!

Jumping Kids